About Us
A service company that happens to distribute.
Who We Are
Elwyn Laser Services provides holmium laser systems, consumables, and full technical support to hospitals across Australia. Our primary focus is urology, backed by broad experience across multiple laser modalities. We operate from our base on the Gold Coast, Queensland.
Our model is simple: we place laser systems in hospitals at no upfront cost. Facilities pay only for consumables, per procedure. This removes the capital barrier and lets surgical teams focus on patient care rather than equipment budgets. If a hospital prefers to purchase a system outright, we do that too. We fit the model to the facility, not the other way around.
Built on Experience
Our team brings over two decades of hands-on experience with surgical laser systems — maintaining and repairing more than 400 holmium lasers across hospitals in Australia, Mexico, the UK, and the USA. That experience means we understand what surgeons need in theatre, and what it takes to keep systems performing reliably over the long term.
Most distributors are sales companies that outsource service. We are a service company that happens to distribute. That is not a slogan — it is the entire business model. We maintain what we place, for the life of the equipment.
Why Choose Us
Uptime First
Your theatre schedule does not wait for equipment problems.
We build our service around minimising downtime — because we have
spent twenty years on the other end of that phone call.
Transparent
No hidden costs, no surprise invoices. Our placement model is
straightforward — you know what you are paying per procedure, and our
service commitments are in writing.
Accountable
One point of contact. One company responsible for the equipment, the
consumables, and the service. No finger-pointing between manufacturers,
distributors, and third-party technicians.
The urology laser market in Australia is overpriced and underserviced.
We set out to change both.
Gold Coast-based. Nationally focused. Unreasonably committed to making sure
your equipment works.
Our Brands
